Order processing
Production and dispatch schedules depend on product availability, customization and order volume. The confirmed lead time will appear in the written quotation or order confirmation.
Delivery methods
The shipping carrier, route, insurance and delivery terms are agreed for each order.
Customs and import charges
Responsibility for duties, taxes and clearance is determined by the agreed Incoterm and transaction documents.
Delays or damage
Inspect deliveries promptly and contact our sales team if a shipment is delayed, damaged or missing.
Contact
Contact our team for a destination-specific shipping proposal. Confirm exact terms before publishing this policy.